(246) 538-2277      info@barpbb.com       Mervue House, Marine Gardens, Hastings, Christ Church, Barbados

cc questionnaire

The Fair Trading Commission has developed a questionnaire to gain a greater understanding of the quality of service delivery in the Mobile Telephony Sector; identify the issues that are affecting customers; and address these issues in accordance with the Consumer Protection Act, CAP. 326D. Your participation is very important. Please visit this link to complete the questionnaire: https://www.surveymonkey.com/r/59GPY9S


 

 

 

 

 

Published in News

Education Seminar with FLOW

Topic: Improving Your Customer Service Experience

Date: Friday, September. 21st, 2018

Location: BARP Headquarters

Time: 10:00 am - 12 noon

BARP members must call BARP at 538-2277 to register for the seminar.


 

cc questionnaire

The Fair Trading Commission has developed a questionnaire to gain a greater understanding of the quality of service delivery in the Mobile Telephony Sector; identify the issues that are affecting customers; and address these issues in accordance with the Consumer Protection Act, CAP. 326D. Your participation is very important. Please visit this link to complete the questionnaire: https://www.surveymonkey.com/r/59GPY9S


 

consumer corner - what are your rights?

 

GENERAL SCOPE AND PURPOSE

Consumer Corner is a medium through which BARP members can be advised of their rights as a consumer. It will provide guidance and also it will inform the membership of advocacy initiatives on their behalf.

Consumer Corner shall seek to:

(a) develop clear policies and procedures to support complaints made by BARP’s membership about goods and service provision;

(b) liaise with the relevant government agencies on matters concerning consumer protection;

(c) educate consumers of their rights under the laws of Barbados;

(d) collaborate with a range of agencies to ensure consumer protection;

(e) promote the use of complaints procedures as per the relevant legislation;

(f) monitor the number of complaints received about a service provider as well as resolved complaints;

(g) explore the role of the Ombudsman to ensure that complaints made about government services are efficiently addressed;

(h) explore alternate dispute resolution as a means of settling consumer complaints;    

Informative Websites

And then click on: Information for consumers

  • To understand more of your rights as a consumer and also to determine where to receive the best prices at the supermarket please go to :

www.commerce.gov.bb/

And then click on : Calculate retail food prices and Consumers know your rights under the Consumers Guarantees Act Chapter 326E

and then click on : The Legal Profession Act Cap. 370A

There are no guidelines for medical fees in Barbados at present. However, you may wish to read a report from the FTC on Fee Setting in Professions 11 at:  www.ftc.gov.bb/

 

 

 

 

Published in Resources